JAYEDGE GLOBAL BUSINESS (OPC) PVT. LTD.
Website: www.jayedgeglobal.shop
Customer Support: +91 97832 15009
Office Address: Off #15, #624/162, SM Road, Bhuvanagiri Main Road, B. Channasandra Main Road, Bangalore – 560043

Returns

We want you to be completely satisfied with your purchase from JAYEDGE GLOBAL. If you are not satisfied, we’re here to help.

  • Eligibility for Returns:
    • Returns are accepted within 7 days of receiving the product.
    • Items must be unused, undamaged, and returned in their original packaging.
    • Proof of purchase (order ID/invoice) is required.
  • Non-returnable items:
    • Customized or personalized products
    • Items on sale or clearance

Return Process

  1. Initiate a Return: Contact our customer care at +91 97832 15009 or email us via the contact form on our website.
  2. Package the Product: Ensure the product is packed securely to prevent any damage during return shipping.
  3. Courier the Item: You may be required to self-ship the product to our warehouse address.
  4. Inspection: Once received, your return will be inspected and approved based on condition.

Refunds

  • Once your return is approved, your refund will be processed to your original method of payment.
  • Please allow 4–5 business days for the amount to reflect in your account after approval.
  • If the payment was made using Cash on Delivery, we will issue the refund via bank transfer (you will be asked to share your account details).

Damaged or Defective Products

If you receive a damaged or defective product:

  • Notify us within 48 hours of delivery.
  • Share photos or videos of the damaged item for our review.
  • We will arrange a replacement or issue a full refund based on the situation.

Contact Us

For any questions about returns or refunds, please reach out to:
📞 +91 97832 15009
🌐 www.jayedgeglobal.shop

We’re committed to ensuring your satisfaction and delivering high-quality metal home décor products every time.